Do's and Don'ts for Sending Images
Every week we receive thousands of emails and phone calls from clients asking us to evaluate their property. Almost always, our first response is: send us a photograph of the item. The old adage "A picture is worth a thousand words" is very true... but only when the "picture" provides useful information. Here's a list of basic do's and don'ts when sending photographs of your property to our specialists for review.
DO send photographs of the entire front and the entire back.
Close-up photographs are great, but don't forget to send us a photograph of the overall front and back of the bottle. We don't want to miss anything important because it was cropped out of the photograph.
DO send a detail of any other markings.
Labels — tell us all important details that will assist us in determining the value for your item(s).
DO send photographs that are in focus and have enough light to see the item being photographed.
If you can't see what it is, then we can't either.
DON'T send photographs with large glares.
Camera flashes and direct sunlight often produce glares in photographs, especially those with very shiny surfaces, such as bottles.
DON'T email photographs larger than 1MB each.
Larger-sized digital photographs are easier to zoom in and see the details, but too many extremely large photographs in one email completely crashes our computer system. Use a zip file if you need to send more than a dozen images.
DON'T email photographs too small.
Digital photographs less than 100KB are so small that we can't see the item well enough to give an opinion on its age, quality, and value.
DO be sure to include any other information that you know about your wine.
Receipts, provenance, how it has been stored, etc.
We collect information from you when you fill out our form. When filling out our Information Form you may be asked to enter your: name, e-mail address, mailing address or phone number, in order to process your request.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the express purpose of delivering the service requested. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
TERMS, CONDITIONS & DISCLAIMERS:
Estimates and opinions of value provided are preliminary only and may change based upon first hand inspection and additional research. Please be advised that Caroline Ashleigh Associates, LLC does not assume responsibility for any shipment or delivery of property to our premises, or the return of said property, unless a contract agreement and itemized inventory has been signed in advance of shipment . The client is responsible for all associated costs to insure items to and from our office.
Thank you for this opportunity to be of service to you!